Privacy policy

1. Information We Collect

From Customers:

• Account Information: Name, date of birth, email, phone number, password and preferences.
• Payment Information: Billing address and payment method (processed securely through third-party payment processors).
• Usage Data: Device type, location (if enabled), and browsing activity on the platform.

From Vendors:

• Business Information: Name, email, brand name, contact info, social media links, and business verification details.
• Product/Service Listings: Photos, descriptions, pricing, and booking data.
• Payment and Tax Info: For payouts, we may collect payment account details (e.g., PayPal, Stripe) and tax information as required by law.

2. How We Use Your Information

We use your information to:

• Provide and improve the HairPlease marketplace.
• Facilitate transactions between customers and verified vendors.
• Verify vendor identity and maintain a trusted community.
• Communicate with you regarding your account, purchases, or promotions.
• Personalize your experience and recommend products or services.
• Enforce our Terms of Service and prevent fraud or misuse.

3. How We Share Information

HairPlease does not sell personal information. We may share limited data with:

• Vendors: When you purchase or book through HairPlease.
• Service Providers: For secure payment processing, analytics, and app functionality.
• Legal Authorities: If required by law or to protect HairPlease and its users.

We never sell your personal data to marketers or advertisers.

4. Cookies and Tracking

We use cookies and similar technologies to personalize your experience, remember your preferences, and analyze site performance. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Protection

We use secure servers to protect your information. Only authorized personnel have access to sensitive data. While we take all reasonable precautions, no online system is completely secure.

6. Your Rights

You have the right to:

• ∙Access, update, or delete your account information.

Contact us at privacy@hairplease.com for any requests or concerns.

7. Vendor Responsibility

Vendors are responsible for protecting customer information obtained through HairPlease.​ All vendors must comply with our Vendor Terms and Data Handling Policy, ensuring that no customer data is shared or sold outside of authorized transactions.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available atshophairplease.com/privacy with the “Effective Date” updated accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 privacy@hairplease.com

📍 HairPlease, LLC – P.O. Box 424, Birmingham, AL 35203